Frequently Asked Questions

Please read our FAQ before sending us a message.

Online Shop brand is original?

All the Brands on our shop are not original, unless specifically stated.And all the products are Made in China.

How to get an exactly quotation?

Firstly add the products to the shopping cart,and VIEW CART to choose “REQUEST A QUOTE” . Then we will quote you within 1 working day.


Which payment methods are accepted in the Online Shop?

You can make payment by PayPal, Western Union, WeChat, Alipay, T/T. After payment need remark your order number.


How long will delivery take?

Products in stock will be shipped within 3 days.ODM customized products will take about 7-30 Days.

 


How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.


What exactly happens after ordering?

Once we receive your order submission, we have to authenticate your payment.
When we are happy that the payment has reflected, you will receive an email letting you know that your order has been processed.
When your order is ready for shipping, you will receive another email informing you of this. We will inform you of postage with a tracking number you can follow.
Your package arrives and you will check and be satisfied !


How to Guarantee?

Most products can be used more one year.If product quality have problem,We can replace it for free.

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